Website Maintenance & Support
Website Maintenance & Support
Your website needs regular care to stay secure, fast, and performing at its best. Our maintenance packages are proactive, not reactive — we spot issues before they become problems, so you can focus on running your business.
UK website maintenance packages typically range from £50–£500/month. Our custom-built sites require less maintenance than WordPress, so your budget goes further with us.
Get StartedOur Maintenance Plans
Essential
For established sites that need reliable care
Growth
For businesses that need regular updates and support
Priority
For growing businesses that need hands-on support, fast response, and room to scale
What Every Plan Includes
Security Updates
We keep your website secure with regular updates to dependencies and frameworks. Our proactive approach includes security scanning and vulnerability detection — because sites built to last need care built to match.
Regular Backups
Automated backups of your website files and database, stored securely off-site. Your data can be quickly restored if anything goes wrong.
Performance Monitoring
We monitor your website's performance and Core Web Vitals, optimising load times and ensuring a smooth experience for your visitors.
Uptime Monitoring
Continuous monitoring detects downtime immediately. We're alerted and respond quickly to minimise any disruption to your business.
Health Reports
Regular reports on your website's health, performance, and security status. You'll always know exactly how your site is performing.
Technical Support
You deal directly with us — the people who built your site. We're available to address technical issues, answer questions, and provide guidance. Response times vary by plan level.
Frequently Asked Questions
What happens if my website goes down?
Our uptime monitoring system alerts us immediately if your website becomes unavailable. We investigate the cause and work to restore your site as quickly as possible. Response times vary by plan — Priority clients receive same-day critical response.
Can I upgrade or downgrade my plan?
Yes, you can change your maintenance plan at any time. Upgrades take effect immediately, while downgrades take effect at the start of the next billing cycle. No penalties for changing plans.
Do you maintain WordPress sites?
Yes, we can maintain WordPress sites, though our primary expertise is with custom-built sites using modern frameworks. WordPress sites typically require more frequent maintenance due to plugin and theme updates.
What if I need more content updates than my plan includes?
Additional content update hours can be purchased as needed at a competitive hourly rate. For clients with consistently higher needs, upgrading to the next plan tier is usually more cost-effective.
Is there a minimum contract period?
Our maintenance plans have a 3-month minimum commitment. After that, you can cancel with 30 days' notice. We find that most clients stay much longer because the ongoing value speaks for itself.
Ready to Keep Your Website in Top Shape?
Let us handle the technical details while you focus on growing your business. Direct, personal support — no account managers, no ticket queues. Choose the plan that fits your needs and get started today.